Frequently Asked Questions

Everything you need to know about your glow journey.

Are Glo Melanin products suitable for sensitive skin?

Yes, our formulas are crafted with natural, skin-loving ingredients specifically designed to be gentle yet effective on all skin types, including sensitive skin.

How long does shipping typically take?

Orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days for domestic orders and 7-14 business days for international destinations.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, please contact our support team within 30 days of delivery to initiate a return or exchange.

Do you test your products on animals?

Absolutely not. Glo Melanin is a 100% cruelty-free brand. We never test our products or ingredients on animals.

How can I track my order status?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.