Returns & Exchanges

At Glo Melanin, we want your skin to radiate confidence; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on unopened and unused beauty products. Please note that for hygiene reasons, we cannot accept returns on products that have been opened or tested.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Package Your Items

  Securely place the unused products in their original packaging, ensuring the items are well-protected to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.